Please read these terms and conditions carefully before using our website and ordering our products.
Welcome to the FlexoSamine website. By accessing and using this website, you accept and agree to be bound by the terms and provisions of this agreement. Additionally, when using this website's particular services, you shall be subject to any posted guidelines or rules applicable to such services, which may be posted from time to time. All such guidelines or rules are hereby incorporated by reference into these Terms and Conditions.
BY USING THIS WEBSITE, YOU AGREE TO THESE CONDITIONS OF USE. If you do not agree, please do not use this website.
FlexoSamine reserves the right to change these Conditions of Use at any time. Your continued use of the website following the posting of changes to these terms means you accept those changes. It is your responsibility to check this page periodically for updates.
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
All content included on this website, such as text, graphics, logos, images, audio clips, digital downloads, data compilations, and software, is the property of FlexoSamine or its content suppliers and is protected by South African and international copyright laws.
FlexoSamine grants you a limited license to access and make personal use of this website. This license does not include:
By using this website, you warrant that:
If you create an account on our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account or password.
When you place an order on our website, you are making an offer to purchase a product. All orders are subject to acceptance and availability. We reserve the right to refuse any order placed with us.
All prices are shown in South African Rand (ZAR) and include VAT where applicable. We reserve the right to change prices without notice at any time.
We accept various payment methods as indicated on our website. By submitting your payment information, you represent and warrant that:
For Cash on Delivery orders, payment is due at the time of delivery. If you are not available to accept delivery and make payment, we reserve the right to charge a redelivery fee.
We aim to deliver products within the estimated timeframes; however, delays may occur due to unforeseen factors. FlexoSamine shall not be liable for any delay or failure to deliver products if caused by circumstances beyond our control.
We currently deliver to major cities and towns in South Africa. Rural areas may have longer delivery times or additional charges. Contact us before ordering if unsure about delivery to your area.
The risk in the products passes to you upon delivery. Ownership transfers only after full payment has been received.
We want you to be completely satisfied with your purchase. If not, we offer a returns policy in accordance with the South African Consumer Protection Act.
You may return unused, unopened products within 7 days of delivery for a refund of the purchase price, excluding shipping charges. Returned items must be in original packaging and condition.
If you receive a damaged or defective item, please contact us immediately at [email protected] or +27 21 338 5312. We will arrange for replacement at no cost to you.
We reserve the right to modify these terms at any time. Updates take effect immediately upon posting. If significant changes are made, we will indicate it on this page.
If FlexoSamine is acquired or merged with another company, your information may be transferred to the new owners to continue providing products and services.
Questions about the Terms and Conditions should be sent to us at:
Email: [email protected]
Phone: +27 21 338 5312
Mail: 123 Hope St, Gardens, Cape Town, 8002, Republic of South Africa